Help Center

Parental Consent Form

Information for parents and guardians about how the Spalding TF DNA App collects and manages limited data for children’s accounts.

Warranty and Return Policy

Learn about the warranty coverage, return process, and battery life for your Spalding TF DNA Smart Basketball.

Out of Stock?

Learn what to do if your preferred Spalding TF DNA Smart Basketball is temporarily out of stock.

Why Spalding TF DNA Smart Basketball

Discover the story behind the Spalding TF DNA Smart Basketball and how it’s changing the way players train, track, and improve.

Connecting Your Smart Basketball

Learn how to connect your Spalding TF DNA Smart Basketball to the app and start tracking your shots in real time.

Activating Membership via Scratch Card

Learn how to activate your prepaid Spalding TF DNA Smart Basketball membership using the scratch card included in your package.